Contact Piedmont Property Care
Emergency or non-emergency — we're here. Our team answers 24/7, including nights, weekends, and holidays. For active emergencies, call directly for immediate dispatch. For estimates and questions, call or use the form below.
Reach Our Team
For active emergencies: Please call — don't wait for a form response.
Email: info@piedmontpropertycare.com
Hours: 24/7/365 — including all holidays and hurricane season
Service Area:
Goldsboro & Wayne County
Fayetteville & Cumberland County
Greenville & Pitt County
Wilmington & New Hanover County
Sanford & Lee County
Contact & Response FAQs
Common questions about reaching us and what to expect when you call.
Yes. Our emergency line is answered by a live team member — not a voicemail or answering service — 24 hours a day, 365 days a year. Water damage, mold, storm damage, and fire damage don't happen on business hours, and our response doesn't either. When you call (919) 555-0199 at 2am after a pipe burst, a real person answers and begins dispatch immediately.
Our target response time is 60 minutes or less across our primary service area — Goldsboro, Fayetteville, Greenville, Wilmington, and Sanford. In practice, crews stationed in each market area can often arrive faster. Response times to adjacent communities and rural areas may be longer, but we'll always give you a realistic arrival estimate when you call.
Safety first: if there's any risk of electrical hazard from standing water, keep everyone out of the affected area. If you can safely reach the main water shutoff, turn it off to stop ongoing flooding. Move valuables, important documents, and electronics to a dry area. Take photos or video of the damage for your insurance claim — but call us first so we can give you real-time guidance while we're on our way.